Delivery & Returns Policy

At FUK, we strive to provide a seamless shopping experience. Below are the details of our delivery and returns policy:

Delivery Policy

1. Shipping Timelines

   • Orders are processed within 1-2 business days of purchase.
   • Delivery times vary by location and will be communicated during checkout.

2. Shipping Charges

   • Standard shipping is calculated at checkout.
   • Free shipping may be available for orders above a certain value, as per ongoing promotions.

3. Order Tracking

   • Once your order is shipped, a tracking number will be provided via email or SMS.

4. Delivery Issues

   • If your order is delayed or lost, please contact our support team at fuksmartwatch@gmail.com for assistance.

Returns Policy

1. Eligibility for Returns

   • Returns are accepted within 5 days of delivery.
   • Items must be unused, in original packaging, and accompanied by proof of purchase.

2. Non-Returnable Items

   • Products that have been used, damaged, or customized cannot be returned.

3. Return Process

   • To initiate a return, contact us at fuksmartwatch@gmail.com with your order details.
   • Ship the item back to the address provided by our team.

4. Refunds

   • Refunds are processed within 5-7 business days after the returned item is inspected and approved.
   • Refunds will be issued to the original payment method.

5. Exchange Policy

   • Exchanges are subject to product availability and follow the same process as returns.

6. Damaged or Defective Items

   • If you receive a damaged or defective item, contact us immediately for a replacement or refund.